Sure! Use the search bar on the home page to find your team and donate to boost their overall total. Or, donate to the general donation page if you are not part of a team by clicking on the Donate button in the top right corner.
How do I add a dedication when I make a donation?
When you make a donation online, you may make a dedication in the Tribute and Honor tab. This may read as something such as "From the Wolf Family" or "In Memory of Aunt Cathy."
Someone I know is hosting a fund drive. How do I find their personal fundraising page?
Click on the home page and begin typing the fundraisers full name in the search bar. Your options will display in a drop down menu as you type.
How quickly can I expect my online donation to post to a fundraising page?
Any donation made online should post immediately. If an online donation does not post within 5 minutes, please contact us.
Do all donors who contribute online receive a receipt?
Yes, anyone who donates online will receive a receipt to the email provided.
Are donations tax-deductible?
All monetary donations are tax-deductible to the extent allowed by law.
What is San Antonio Food Bank's Tax ID number?
A Tax ID number identifies San Antonio Food Bank as a 501(c)(3) non-profit Organization. The San Antonio Food Bank Tax ID number is 74-2122979.
Where should I mail donation checks?
All donations should be mailed to: San Antonio Food Bank 5200 Enrique M. Barrera Pkwy San Antonio, TX 78227
Who should I make my check out to?
Please make all checks payable to the San Antonio Food Bank. Thank you!
Do all donors who mail their donations receive a receipt?
Any donor who mails their donation of $25 or more and provides an address will receive a receipt via mail once the donation has been processed.
What is my personal page URL?
A personal page URL is a shortened link to your team or personal page that you can send to friends and family in emails. A personal URL will look this http://my.safoodbank.org/AnnieApple or http://my.safoodbank.org/TheHungerFighters
Share this URL with your community and help us fight hunger and feed hope!
How quickly can I expect an online donation to post to my page?
Any donation made online should post immediately. If your donation does not post within 5 minutes, please contact us.
Not all of my donors names are showing up on my fundraising page. Why?
As your donors make a contribution, they have the option of whether or not they want to remain anonymous. If they choose to, their name will not be displayed, however their donation amount is still included in your overall total.
Where can I find a list of the people that have donated to my fundraiser?
To find a list of those that have donated to your fundraising page, please follow these steps:
1. Log in with your email and password 2. Visit your headquarters page in the top right corner 3. Select 'My Fundraising Report' on the left side of the screen. This will pull up a report of those that have donated to you.
A donor is requesting a Tax ID number; what is that and how can I get it?
A Tax ID number identifies the San Antonio Food Bank as a 501(c)(3) non-profit organization. Donors may request this number to validate their donation as tax-deductible. The San Antonio Food Bank Tax ID Number is 74-2122979.
Why am I receiving emails telling me that I have received a donation?
You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to change your email settings, please follow these steps:
1. Log in with your email and password 2. Visit your headquarters page in the top right 3. Edit your account preferences
How can I send a thank you email to my donors?
Your donors receive an email with a receipt once they make a donation. It is a great idea to send a personalized email from you as well! To do this, please follow these steps:
1. Log in with your email and password 2. Visit your headquarters page in the top right 3. Click "My Fundraising Report" in the left sidebar 4. Locate the donor/donation you would like to reach out to, and click "Send Email" 5. Type your message in the pop-up window and click "Send Email"
Please note that if the donor did not submit their email address at the time of their donation, this option is unavailable.
Where can I find more information about hosting a virtual fundraiser?
We have some detailed instructions at this link. If you have any further questions, please reach out to SAFB's Food & Fund Drive Coordinator at firstname.lastname@example.org. Thank you!
5200 Enrique M. Barrera Pkwy San Antonio, TX 78227 210.337.FOOD 210.337.3663 email@example.com Monday-Friday | 8 AM - 5 PM