FAQ

Sample Event


Join us on sample date

Donation FAQs

Can I make a donation to a team?
How do I add a dedication when I make a donation?
Someone I know is hosting a fund drive. How do I find their personal fundraising page?
How quickly can I expect my online donation to post to a fundraising page?
Do all donors who contribute online receive a receipt?
Are donations tax-deductible?
What is New Braunfels Tax ID number?
Where should I mail donation checks?
Who should I make my check out to?
Do all donors who mail their donations receive a receipt?

Fundraising FAQs

What is my personal page URL?
How quickly can I expect an online donation to post to my page?
Not all of my donors are showing up in the Honor Roll. Why?
Where can I find a list of the people who have donated to my fundraiser?
A donor is requesting a Tax ID number; what is that and how can I get it?
How can I send a thank you email to my donors?
Where can I find more information about hosting a virtual fundraiser?